Data Exchange forms the fundamental foundation of any organization. It starts with good reliable connectivity with backup systems to step in when required, allowing systems to remain interconnected. This connectivity lies at the core of the ISN solution provision.
Our PBX technology integrates seamlessly with Microsoft Teams enabling Voice calling to Cell phones and Land Lines, as well as the full functionality of the Teams collaboration providing a true unified platform to maximize user productivity.
We ensure confidentiality, integrity and availability of information by protecting against malicious threats and vulnerabilities through hacking, malware, cyberattacks, ransomware and others by implementing key components of IT Security that are managed so your business can flow.
Our ITIL Helpdesk is on standby together with top level Support staff to attend to outages and limit any impact.
Our trained sales people are there to provide best of breed when it comes to hardware advise and procurement.
ISN provide business solutions. We host servers which encompass all requirements required by business to succeed in their quest to offer their customers a sound platform. We use the Microsoft Azure network to provide the layers necessary to maximize the criteria required to succeed in providing services to customers and the industry.
We do Desktop Support, Network Support, DB Support, Application Support, Security Support. We also do RMM using state of the art software to manage the networks, infrastructure and hardware.
What sets ISN Managed Services apart from other IT providers? At ISN, we use the philosophy “We live your business with you.” Unlike traditional providers that simply react when things break, we align our IT services with your specific business fundamentals. We focus on transforming your IT environment from a potential liability into a reliable, efficient asset that drives growth and operational success.
How does ISN ensure my business stays online and avoids downtime? We employ a proactive, multi-layered strategy for downtime management. This includes 24/7 system monitoring using state-of-the-art RMM (Remote Monitoring and Management) software. By detecting issues like failing hardware or security vulnerabilities before they escalate, we maintain a solid platform for your business to remain productive and profitable.
Can ISN help automate my business processes to save time? Yes, Business Process Automation (BPA) is a core specialty. We help organizations move away from manual bottlenecks in areas like Accounts Payable, auto-reconciliation, VAT allocation, and HR systems. Our goal is to reduce human error by up to 90% and improve cash flow through more effective management of people and technology.
Is the ISN solution scalable for both small and large businesses? Absolutely. ISN provides infrastructure and hosting solutions that range from simple operations for small businesses to large-scale Microsoft SQL Enterprise servers for complex, global environments. We use the Microsoft Azure network to ensure your services remain scalable and high-performing as your headcount and goals grow.
How does ISN protect my business from cyber threats? We manage the confidentiality, integrity, and availability of your information by implementing robust security controls. Our security support protects against malware, ransomware, and phishing attacks using Zero Trust Network Access (ZTNA) and built-in redundancy, ensuring that your business can flow without the risk of malicious disruption.
Do you integrate with modern communication tools like Microsoft Teams? Yes. Our PBX and telephony technology integrates seamlessly with Microsoft Teams. This enables your team to make voice calls to cell phones and landlines directly through the Teams interface, providing a unified platform that maximizes user productivity and collaboration.
How does the “Flat-Monthly Fee” model benefit my business? Choosing ISN allows you to replace unpredictable, expensive repair bills with a predictable, flat-monthly fee. This “Managed Services” model optimizes your IT spend, allowing you to focus your capital on core business objectives rather than emergency IT fixes.